Customer Relation Assistant cum Receptionist

Career > Property Business Group

Number of Vacancies - 5

The Customer Relations Assistant cum Receptionist is responsible for providing excellent customer service at the front desk of sport clubs, residences, and shopping centers. This role serves as the first point of contact for visitors and members, handling inquiries, welcoming guests, and ensuring a positive and professional experience. The ideal candidate is friendly, approachable, organized, and skilled in communication.

Job Description

• • Greet and welcome visitors, members, and guests in a professional and courteous manner.
  • Handle customer inquiries via phone, email, or in person, providing accurate information and guidance.
  • Maintain an organized and presentable reception area.
  • Assist with customer complaints or concerns, escalating issues to management when necessary.
  • Support administrative tasks such as maintaining records, filing, and documentation.
  • Coordinate with other departments to ensure smooth operations and high-quality service.
  • Promote a positive image of the organization through excellent customer service.

Requirement

• • Open to candidates who have passed the matriculation exam
  • Basic computer literacy required; interest in office operations and customer service preferred.
  • Friendly, well-mannered, and eager-to-learn individuals are encouraged to apply.
  • Good communication and interpersonal skills.
  • Ideal for those ready to start their career – prior experience is not necessary