Assistant Carparking Manager

Career > Property Business Group

Number of Vacancies - 1

The Assistant Car Parking Manager is responsible for supporting the overall management and daily operations of the car park, ensuring efficient service delivery, revenue control, and high operational standards. The role assists in supervising staff, maintaining safety and cleanliness of parking facilities, and ensuring all equipment and systems are functioning properly.

Job Description

• Responsible for overall parking operations, revenue, efficiency, and personnel management of the car park.
• Manage the resources available to the car parking section to meet the objectives set for the delivery of overall car parking services.
• Manage car park attendance to achieve service objectives with a high standard of performance through leadership, selection, motivation, discipline, training, appraisal, and counselling.
• Develop and implement policies for parking operations.
• Ensure that all public car parking areas are at maximum availability at all times, that sites are clean and safe for customers to use, and that all equipment associated with parking is in good working order. Ensure signs and lines are in good condition and suitable for the service.
• Deliver services required by management for car parking operations, including maintenance of infrastructure, enforcement, cash collection, cleaning, and equipment maintenance.
• Deal effectively with customers whose parking issues are unable to be resolved by other staff, thereby ensuring high levels of customer service.
• Provide supportive management to coach, develop, and motivate staff, and empower them to deliver high-quality services and contribute to the achievement of Council priorities.
• Deploy staff effectively and ensure they are performing to agreed standards, and ensure properly trained staff are in place at all times as defined by management policies to deal with customers.
• Advise supervisors regarding problems, unsafe lot conditions, maintenance deficiencies, signage requirements, etc.
• Make recommendations regarding the adjudication of parking tickets; issue temporary parking permits, applications, and appeal forms; and accept payment for fees/fines.
• Maintain necessary records, reports, and files.

Requirements

• Any bachelor’s degree holder; a Business Management Diploma is more preferred.
• At least 5 years of working experience in a related field.
• Strong background knowledge of car parking management.
• Possess good verbal, written, and interpersonal communication skills, as well as good computer skills.
• Ability to plan and prioritize workloads, and delegate accordingly.
• Able to speak and write English and Myanmar fluently.
• Confident, self-motivated, innovative, and able to work well in a team.

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