Loyalty Program Coordinator - Shwe Taung Group

Loyalty Program Coordinator

Career > Head Office

Number of Vacancies - 1

The role is responsible for leading and managing the full lifecycle of STG’s Loyalty Programs, with a primary focus on shareholder engagement and program execution. This position oversees strategic planning, program operations, communication management, and cross-functional coordination to ensure all loyalty initiatives are effectively delivered and aligned with Group objectives.

Job Description:

  • Program Strategy & Execution: Lead the strategy, planning, implementation, and overall performance of all STG-related Loyalty Programs, ensuring alignment with Group priorities.
  • Shareholder Communication: Act as the main coordinator for the Shareholders Loyalty Program, managing direct communication on benefits and working closely with internal divisions to provide up-to-date information on available services and facilities.
  • Program Calendar Management: Develop and oversee the annual Loyalty Program calendar for shareholders, covering key events, communication timelines, and benefit distribution schedules.
  • Team & Management Reporting: Maintain strong coordination with the Shareholder Relationship Team. Organize, facilitate, and record minutes for monthly team meetings. Monitor follow-up actions and prepare clear, comprehensive performance and status reports for Senior Management.
  • Operational Oversight: Supervise daily administrative and operational activities required for the smooth delivery of all loyalty programs, including system coordination and data tracking.
  • Event Management: Plan and execute events related to the Loyalty Programs.

Requirement:

  • Bachelor’s degree or diploma in Public Relations, Marketing, Communications, or a related field.
  • At least 2 years of professional experience in PR, Communications, or a related field, preferably in a corporate environment.
  • Solid understanding of public relations practices and media communication.
  • Good knowledge of marketing concepts and stakeholder engagement.
  • Strong communication skills, both written and verbal.
  • Familiarity with event planning, coordination, and execution.
  • Ability to manage multiple tasks, meet deadlines, and work collaboratively across teams.




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